Operations Generalist

About the job

Seeking a sharp, curious, high-agency Operations Generalist to join LatchBio!

LatchBio
The convergence of laboratory automation, high-throughput assays, and machine learning is moving the medium of biological discovery to silicon. At LatchBio, we are building AI and data infrastructure to accelerate biopharma R&D.

Present snapshot

• We are 100+ engineers and operators in San Francisco solving the data bottleneck in biology.

• Data in biotech has increased 10,000x over the past 10 years.

• AI in biopharma will 20x in 7 years. $200m to $4b, 54% CAGR.

• We build ubiquitous software, storage, pipelines, & machine learning for all of biology.

• 50+ new biotech companies onboarded in the past 12 months. $28M Series A from Lux Capital, Coatue, and General Catalyst.

Operations Generalist
We’re growing fast, and every week brings a new problem nobody has solved yet. One week it’s finance, the next it’s hiring, a customer contract, an AI partnership, or an infrastructure bill that doubled overnight.

You’ll work directly with the COO and Chief of Staff on the company’s most important problems. This isn’t a support role or a ticket queue. You’ll get real problems with real stakes, and you’ll be trusted to figure them out. It’s one of the fastest ways to learn how a high-growth company actually works.

Who you are

• Fast learner. You don’t need to know how to do something yet. Give you a week and you’ll know it better than most.

• Gets things done. You finish what you start, follow up, and close loops without being chased.

• Comfortable with ambiguity. Hand you a messy, half-defined problem and you’ll come back with structure and a plan.

• Detail-oriented, with the bigger picture in mind. You sweat the small stuff because you understand how it connects to everything else.

• Clear communicator. Concise in writing and in person, and equally at home with engineers, scientists, salespeople, and founders.

• Low ego, high ownership. No task is beneath you, and no problem is too big to take a swing at.

What you’ll actually do
Some examples of problems you might own in your first few months:

• Figure out how we hire 60 engineers in 90 days, then help make it happen

• Dig into our cloud bill and find six figures of savings

• Build the financial model leadership uses to make hiring and spend decisions

• Learn to redline a customer contract and keep deals moving

• Stand up a system from scratch the first time we need it, whether that’s vendor management, compliance tracking, or office expansion

• Drop into whatever is on fire this week and leave it better than you found it

What we look for

• 0–3 years of experience; startup, consulting, banking, or other high-intensity backgrounds are a plus

• Strong analytical skills; you’re dangerous in a spreadsheet

• Excited about AI, biotech, or SaaS

• Bias toward action and iteration over perfection

• Genuinely enjoying this kind of work and bringing your personality to the team

What it’s like to work at Latch

• Salary: $150K – $190K

• Unlimited PTO policy

• Every lunch and dinner is paid for ($18K annual value)

• 100% premium covered on Blue Shield’s platinum health plan ($0 premium, $0 deductible) and 50% premium coverage for dependents. 100% coverage for top-tier Guardian dental and vision plans. ($15K value)

• Ambitious equity incentives

• 401(k) plan options

• Company-sponsored professional development

• Work visa sponsorship ($15K value)

• Team-wide science reading groups

Who You’ll Work With the Most
This role is fully in-office Monday through Friday. You’ll work closest with:

• The Founders: Alfredo https://www.linkedin.com/in/alfredoandere/, Kyle https://www.linkedin.com/in/kylegiffin/, Kenny https://www.linkedin.com/in/kennyworkman/

• Ops Team: Jordan http://linkedin.com/in/jordanjramsay, Daniel https://www.linkedin.com/in/daniel-gnecco-88a091181/, Saul https://www.linkedin.com/in/saulhjr/, Jesse https://www.linkedin.com/in/jcx714/, Andy https://www.linkedin.com/in/andy-buchanan-711755146/, Camila https://www.linkedin.com/in/camila-lopez-254097213/, and Greg https://www.linkedin.com/in/greg-taylor-phr-550598173/

Learn more: About Us https://latch.bio/about · Website https://latch.bio/ · Twitter https://twitter.com/LatchBio · Blog https://latchbio.substack.com/

Hiring process (no more than three weeks)

• Round 0: Apply via the application

• Round 1: Andy, Founding Recruiter

• Round 2: Daniel, Chief of Staff

• Round 3: Jordan, COO

• Round 4: Paid onsite work trial ($1,500) for three days to meet the rest of the team