Accounting Support Specialist II (Remote)
cafairplan · Los Angeles, California
Posted Oct 5, 2026 · Verified open Oct 9, 2026
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POSITION SUMMARY
The Accounting Support Specialist is responsible for researching, investigating, auditing, and resolving inquiries related to premium billing, payment application, and other billing-related matters. This role ensures the accurate and timely processing of premium billing, receipts, disbursements, and overall policy premium details, while maintaining a high level of customer service.
- PRINCIPAL DUTIES & RESPONSIBILITIES
- Investigate, audit, and resolve inquiries from customers, including policy status, payment remittances, return premiums/disbursements, cancellations, and reinstatements.
- Research, review and process unidentified/suspense/exception premium receipts.
- Review, audit and authorize premium disbursements timely.
- Manage sorting, prioritizing processing and recording premiums receipts received in house timely and accurately
- Prepare correction entries for keying errors due to payment misapplication and bank errors.
- Assist in completing moderately complex calculations, auditing premium and billing account analysis.
- Assist with fulfilling internal and external audit requests.
- Create and track pending items (i.e. unidentified, suspense, exception items).
- Maintain proper documentation and filing of supporting documents.
- Perform OFAC clearance and Premium Collections follow-up and resolution.
- SPECIFIC DUTIES & RESPONSIBILITIES
- Prepare moderately complex calculations, auditing of billing accounts and analysis.
- Analyze pending items (i.e. unidentified, suspense, exception items).
- Assist with ensuring that billing documents accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
- Monitor that billing processes are executed timely and accurately.
- Perform premium billing audits to validate accuracy, detect discrepancies, and support system stability and financial integrity.
- EDUCATION AND EXPERIENCE
- High School Diploma required.
- Accounting course preferred.
- 1 to 3 years accounting work experience required
- Exceptional typing and 10key by touch skills required.
- Excellent oral and written communication.
- Intermediate Excel and Word skills.