Electrical Manager

About the job

Why Work for Us???

WE ARE NOT PRIVATE EQUITY

Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment: Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job.

Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

• Competitive pay, $75,000 Salary Plus Profit Sharing (roughly $150,000 with bonuses)

• Standard Working Hours- Monday-Friday / 7am - 5pm

• 401(k) retirement plans with company matching

• Medical – 100% covered by the company for the employee

• Dental Insurance

• Vision Insurance

• PAID TRAINING

• 80 hours + of PTO Accrued per Year

• Paid Holidays Off

• Company uniforms (Polos, t-shirts and hats)

• Company IPAD (We use top-of-the-line software for dispatching)

• NEXSTAR Company- Our Employees have access to world class training and coaching

• Team-Focused Work Environment

• Fun! We have motivational meetings

• Win! Paid time off or tools when you get 5-star reviews from customers

• Appreciation- Employee of the month plaque and bonus check!

• Community Focus : We are dedicated to serving our customers as well as the greater good by contributing to both local and global causes.

• Office Support : We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR

Job Duties

• This is a hands on, in the field position until the division is running smooth.

• Assist with sales and hand on development of the electrical division.

• Manage the daily operations of the Electrical Department.

• Lead, supervise, coach, and hold electricians and apprentices accountable for performance, safety, workmanship, and customer service.

• Review schedules and work with Dispatch to ensure electrical calls are assigned to the appropriate technician.

• Assist technicians with difficult diagnostics, troubleshooting, and complex electrical issues.

• Review blueprints, electrical schematics, one-line diagrams, and project drawings.

• Oversee the installation, maintenance, troubleshooting, and repair of electrical systems in residential, commercial, and light industrial applications.

• Ensure all electrical work is completed in accordance with the NEC, applicable Kentucky requirements, local codes, permits, and Apex Solutions standards.

• Review and approve major electrical estimates, projects, service upgrades, panel replacements, generators, EV chargers, lighting projects, and other large jobs.

• Conduct quality-control inspections on completed electrical work.

• Investigate callbacks, failed inspections, customer complaints, and workmanship concerns.

• Identify recurring technical issues and implement corrective training.

• Monitor technician productivity, revenue, average ticket, conversion rate, efficiency, callbacks, and customer satisfaction.

• Conduct regular technician meetings, ride-alongs, coaching sessions, and performance reviews.

• Train technicians on technical skills, customer communication, service procedures, safety, and company expectations.

• Ensure technicians properly document jobs, estimates, invoices, photos, videos, materials, and customer approvals in ServiceTitan.

• Review open jobs, incomplete jobs, unsold estimates, and outstanding electrical opportunities.

• Coordinate electrical permits and inspections as required.

• Maintain appropriate staffing levels and assist with recruiting, interviewing, onboarding, and development of electricians and apprentices.

• Manage electrical inventory, truck stock, tools, specialty equipment, and purchasing needs.

• Ensure company vehicles assigned to the Electrical Department are clean, organized, safe, and properly maintained.

• Enforce Apex Solutions safety policies, PPE requirements, electrical safety practices, and company procedures.

• Assist with escalated customer concerns and provide professional resolutions.

• Coordinate with Plumbing, HVAC, Construction, Accounting, Dispatch, and other departments as needed.

• Participate in on-call support and emergency escalation when required.

• Report department performance, staffing concerns, safety issues, financial results, and operational needs to company leadership.

Skills

• Proven experience in electrical service, repair, installation, and management.

• Strong leadership and team-management skills.

• Solid understanding of residential, commercial, and light industrial electrical systems.

• Strong knowledge of the National Electrical Code (NEC).

• Ability to read and interpret blueprints, electrical schematics, wiring diagrams, and project drawings.

• Strong troubleshooting and diagnostic abilities.

• Working knowledge of electrical distribution systems, panels, service equipment, branch circuits, lighting, controls, generators, transfer switches, EV chargers, and surge protection.

• Ability to coach technicians through technical problems rather than performing every repair personally.

• Strong understanding of job costing, labor efficiency, material usage, and department profitability.

• Excellent customer service and conflict-resolution skills.

• Strong written and verbal communication skills.

• Ability to hold employees accountable while maintaining a professional work environment.

• Strong organizational and time-management skills.

• Ability to prioritize multiple jobs, technicians, customers, and operational issues.

• Proficiency with electrical testing equipment and tools.

• Strong attention to detail and commitment to safety and quality.

• Ability to use computers, tablets, ServiceTitan, email, and digital reporting systems.

• Ability to work independently and make sound operational decisions.

Requirements

• High school diploma or equivalent.

• Valid driver's license and insurable driving record.

• Valid Kentucky Journeyman Electrician License.

• Kentucky Master Electrician License strongly preferred.

• Minimum 5 years of electrical field experience preferred.

• Prior leadership, supervisory, or management experience preferred.

• Strong electrical troubleshooting and diagnostic experience.

• Knowledge of electrical safety practices, OSHA requirements, and NFPA 70E standards.

• Ability to manage technicians, apprentices, scheduling, quality control, and customer issues.

• Ability to review estimates, invoices, and job documentation for accuracy.

• Ability to work overtime and provide after-hours management support when required.

• Ability to pass a background check and drug screening.

Preferred Qualifications

• Kentucky Master Electrician License.

• Previous Electrical Operations Manager or Service Manager experience.

• Generator installation and service experience.

• EV charger installation experience.

• Commercial electrical experience.

• Service sales and estimating experience.

• OSHA 10 or OSHA 30 Certification.

• NFPA 70E training.

• Experience using ServiceTitan or similar field-service software.

• Experience managing KPIs, technician scorecards, and department financial performance.

• Experience recruiting, training, and developing electricians and apprentices.

• Experience reviewing permits, inspections, and code-compliance issues.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.