Front Desk Receptionist – Honest Teeth

About the job

Patient Care Coordinator – Honest Teeth Dentistry

Elm Grove, WI | Full-Time

At Honest Teeth Dentistry, we believe healthcare is about connection, not transactions. We have been serving families in Elm Grove for over a decade, blending modern dentistry with a warm, family-centered environment.

We’re seeking a front desk receptionist, "Patient Care Coordinator," to be a welcoming face and voice of our practice. Your role will be to support patients through every step of their visit—ensuring they feel seen, heard, and valued.

Responsibilities:

• Welcome and check in patients with warmth and professionalism

• Manage scheduling of new patients, recalls, and treatment follow-ups

• Verify insurance, collect co-pays, and maintain accurate patient records

• Communicate treatment plans clearly and support patient understanding

• Use technology (dental software, tablets, digital forms) to streamline processes

• Help maintain a clean, organized, and inviting reception area

• Collaborate with the Office Manager and clinical team to keep the day running smoothly

• Stay compliant with HIPAA and OSHA regulations

Requirements:

• A compassionate, patient-first mindset

• 6 months minimum dental or healthcare experience is strongly recommended

• Excellent communication and organizational skills

• Comfort with technology and willingness to learn new systems

Benefits:
Competitive hourly pay
Health & dental benefits
Paid time off
CE/training opportunities
A supportive, team-first environment

Join a practice where you’ll help patients smile brighter every day. Apply today!