Administration and Travel Advisor

About the job

About the Internet Society Foundation

The Internet Society (ISOC) supports and promotes the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. Our work aligns with our goals for the Internet to be open, globally connected, secure, and trustworthy. We seek collaboration with all who share these goals.

Together, we focus on building and supporting the communities that make the Internet work; advancing the development and application of Internet infrastructure, technologies, and open standards; and advocating for policy that is consistent with our view of the Internet.

The Internet Society Foundation (Foundation) is a non-profit organization that works in concert with the Internet Society. It exists to demonstrate and support the positive difference the Internet can make to people everywhere and promote the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society.

The Foundation is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions. Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and the Foundation's achievements.

About the Position

The Administration and Travel Advisor provides administrative, travel, event, and logistics support for the Fellowship Program and Alumni Network team. The role coordinates international travel and program logistics, maintains accurate administrative records, and completes routine assignments in accordance with established procedures.

Location

Remote

Application Deadline

October 23, 2026

Essential Duties and Responsibilities

• Plan, procure, and oversee end-to-end travel arrangements for fellows and staff, including air and ground transportation, accommodation, and meeting venues, ensuring cost-efficiency and compliance with the Foundation's travel policy.

• Coordinate administrative and logistical arrangements for program events, meetings, sessions, workshops, and seminars, both online and in person.

• Source and secure viable itineraries for travelers from remote, underserved, or hard-to-reach locations, including routings outside standard booking platforms

• Coordinate multi-level travel approvals and security clearances for high-risk or restricted routings, working with security, leadership, and program teams to ensure internal procedures and duty-of-care obligations are met

• Administer travel insurance and medical coverage for fellows, including enrolling participants, communicating policy benefits and procedures, and coordinating with insurers on claims and incident support.

• Provide emergency travel support, rapidly rebook flights, secure alternative accommodation, and resolve logistical disruptions to safeguard traveler well-being and program continuity.

• Develop comprehensive pre-departure traveler packages, including event guides, accommodation details, flight itineraries, local logistics, and key contact information.

• Direct the logistical planning and execution of program events, meetings, workshops, and seminars across in-person, virtual, and hybrid formats.

• Provide administrative and logistical support for in-person and online training initiatives upon request.

• Plan and evaluate alumni engagement events, tracking costs, attendance, and return on investment to inform future program strategy.

• Negotiate and manage vendor and group accommodation contracts, including RFPs and room blocks, securing competitive rates near event venues and monitoring deliverables from travel agencies, hotels, and other suppliers.

• Monitor spend against approved budget allocations, process traveler reimbursement claims in line with Foundation policy, and prepare post-event expense reports and reconciliations.

• Evaluate and continuously improve the systems, tools, and workflows used to administer the fellowship program, identifying opportunities to improve efficiency and the participant experience.

• Other duties as assigned.

Desired Qualifications

• 7 years of work experience in administration, travel, logistics, events, or a related field.

• A bachelor’s degree or an equivalent combination of education and experience.

• Conceptual knowledge of the theories, practices, and procedures used in administration, international travel, logistics, events, or program support.

• Ability to perform routine assignments using existing procedures and to seek instruction, guidance, or direction from more senior roles when appropriate.

• Ability to use existing procedures to solve standard problems, analyze information and standard practices, and make sound judgments.

• Experience arranging international travel, transportation, lodging, meetings, and event logistics.

• Proven ability to develop and maintain productive working relationships with vendors such as travel agencies, hotels, transportation providers, venues, and other service providers.

• Strong organizational and time-management skills, with excellent attention to detail and the ability to manage multiple deadlines.

• Excellent oral and written communication skills in English; additional languages are an advantage.

• Ability to exchange straightforward information clearly, ask questions, and check for understanding with travelers, colleagues, vendors, and external stakeholders.

• Proficiency with standard Microsoft Office applications and familiarity with relevant travel, finance, CRM, community, marketing, or event-management systems; Salesforce experience is an advantage.

• Ability to handle confidential traveler, participant, financial, and vendor information appropriately.

• Willingness and ability to travel as required.

What You'll Love About Us

• Make an Impact. We have an exciting vision and mission to bring the internet to everyone!

• Great Company Culture. We are a global team and live our values of collaboration, inclusion, respect, people and passion in all of our HR programs including our new recognition program!

• Holiday/Vacation. Generous paid time off and paid public holidays.

• Benefits. Based on local in-country guidelines.

• Give back. Get paid to volunteer in your community!

• Professional Development and Educational Benefits . Annual company contribution towards professional development or higher education.

• Flexible Work Models. Flexible work-from-home.

Compensation and benefits for this position will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position. Exact pay will be based on factors including but not limited to relevant qualifications, experience, geographic location, education, business and organizational needs.

The Foundation is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, sexual orientation, color or any other protected class. Compensation and benefit package for this position will be competitively commensurate with the successful applicant’s qualifications. Applications will be evaluated until the position has been filled. The list of applicants will not be posted publicly and will be reviewed in confidence by members of the evaluation committee.

Important Notice to Applicants:

The Internet Society Foundation will never request payment or fees from candidates at any stage of the hiring process. All official communications will originate directly from the Internet Society. Any use of third-party recruiters or partners will be clearly indicated in the job posting. If you receive unsolicited or suspicious outreach claiming to represent the Internet Society, please treat it with caution.