Director, Landscape Installation Operations

About the job

Title: Director, Landscape Operations

Department/Division: Installation/Construction Division

Location: Tampa, FL

Classification: Exempt

Reports To: General Manager, Installation

Career Path: Director to General Manager; Other Leadership Roles in Operations

We are Sunrise Landscape , an established commercial landscape organization for more than 40 years across the state of Florida. We are excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000+ employees. We are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work with a commitment to landscape and service excellence.

Are you looking for an opportunity to grow your career with a team that raises the bar and works together? We’re excited to welcome a Director, Landscape Operations to our team in Tampa, FL !

Important Information for Candidates: While this is an operations role, you will only be contacted if you have experience managing specific landscape operations for at least 5 years. This role requires deep expertise in the industry

Position Summary

The Director is responsible for the overall leadership, financial performance, and

operational excellence of the Installation Housing department. This role oversees all office and field personnel, manages builder and vendor relationships at a strategic level, and drives the department’s growth and profitability. This team member sets the direction for the team, holds everyone accountable to goals and standards, and ensures the department operates efficiently and with integrity.

What We’re Looking For:

• Experience managing landscape maintenance operations or landscape install/construction across commercial clients for at least 5 years.
• Bachelor's degree in Business, Landscape Management, Horticulture, Operations Management, or related field preferred; equivalent experience considered.
• 4-8 years of progressive operational leadership experience.
• 3-5+ years leading multiple operational teams.
• Experience with operational management software (such as Aspire or similar platforms)
• Strong financial acumen with experience managing labor and operating budgets.
• Demonstrated ability to coach and develop leaders.

What You’ll Do:

Communication & Escalation

• Serves as the management-level escalation point for builder and homeowner communications

requiring a senior response

• Is copied directly on emails requiring awareness, input, or approval by the Project Coordinator,

Services & Warranty Coordinator, or Superintendents

• Provides inbox and communication support when volume is high or team coverage is needed

Estimating & Scope Management

• Owns all Housing estimating entirely and independently

• Estimates all standard production scopes as well as custom work for builder-specific projects

• Evaluates all non-standard or out-of-scope requests and determines pricing and feasibility

• Recalibrates estimating inputs regularly using actual vs. estimated cost data

• Participates in annual builder pricing reviews and contract renewal cycles

Permitting

• Manages and oversees the permitting process for all Housing projects

• Coordinates with builders, municipalities, and internal teams to ensure permits are obtained

accurately and on time

• Delegates permitting tasks to the Project Coordinator as needed and provides oversight

• Serves as the escalation point for any permitting issues, rejections, or builder-specific

requirements

Aspire & Financial Management

• Owns Aspire for the Housing department — responsible for accuracy of all opportunities, work

tickets, invoicing, and reporting

• Performs all final invoice approvals in Aspire — no invoice is issued without this role’s review

and approval

• Reviews and approves all POs and EPOs entered by the Services & Warranty Coordinator before

invoicing proceeds

• Clears billing holds or discrepancies blocking invoice issuance

• Monitors invoicing follow-up — outstanding invoices, aging items, and anything past payment

terms

Reporting & Financial Oversight

• Produces the weekly Housing report covering houses completed, revenue, completion rates,

labor, headcount, and materials

• Produces the monthly Housing summary with full revenue, gross margin, labor hours, and

material cost detail

• Reviews backlog and forecast with the GM; maintains the rolling 60–90 day outlook

• Partners with the GM on annual departmental budget and headcount planning

• Represents the Housing department in the weekly Branch Operations Meeting

Team Leadership & Supervision

• Directly supervises all Housing department positions: Project Coordinator, Services & Warranty

Coordinator, and both Superintendents

• Conducts regular 1:1s with all direct reports and leads performance reviews across the team

• Manages field operations through the Superintendents — providing direction, support, and

accountability for field execution, crew performance, and community-level quality

• Serves as the final escalation point for warranty vs. billable determinations

• Maintains builder relationships at a management level through community visits and ongoing

communication

• Identifies and pursues opportunities to grow the department, expand builder partnerships, and

bring on new communities

Physical Requirements

• Frequent walking across job sites and branch facilities.
• Ability to occasionally lift up to 30 pounds.
• Regular travel throughout the assigned branch service area.
• Ability to work outdoors in varying weather conditions.
• Ability to operate a motor vehicle.

What We Can Offer You :

At Sunrise Landscape, joining our team means more than accepting a job—it means building a long-term career with a company that values professionalism, reliability, and personal growth.

We are committed to providing a workplace where you can develop your skills, advance your career, contribute to a high-performing team, and do meaningful work alongside people who embody our core values of accountability, resilience, and collaboration. The compensation for this role is market competitive and depends on experience.

In addition to competitive pay, Sunrise Landscape offers a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance

• Optional Supplemental Benefits

• Paid Time Off (Vacation & Sick Leave)

• Paid Major Holidays

• 401(k) Savings Plan with Company Match

• Paid Parental Leave (Maternal & Paternal, available after 1 year of service)

• Employee Referral Bonus Program

Click the links below to learn more about our values and company culture!

Commercial Landscaping Florida - Sunrise Landscape

Sunrise Landscape is an equal opportunity employer and participates in E-Verify. We require proper documentation for all hiring activities. We are committed to creating an inclusive environment for all employees.