Community Health Worker

About the job

We are seeking a Community Health Worker who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Community Health Workers (CHWs) collaborate with providers, patients, and community-based organizations to address clinical health concerns and Non-Medical Drivers of Health (NMDOH) that may impact overall health outcomes. CHWs connect patients to resources supporting LSCC’s vision to eliminate health inequities and facilitate wellness. This position participates as part of the integrated health care delivery team and will be required to float to LSCC facilities as needed. The Community Health Worker will collaborate with employees at all levels within the organization, must be able to maintain professional working relationships, and provide excellent customer service.

If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!

A Day in the Life of a Community Health Worker may look like this:

• Responsible for establishing trusting relationships with patients and their families while effectively communicating LSCC’s mission.

• Bridge community, cultural, linguistic, and educational barriers to emphasize importance of establishing a health care home.

• Screen patients for NMDOH needs and connect and assist patients and their families with accessing appropriate resources, programs, and services based on their individual needs.

• Connect and assist patients and their families with appropriate resources and services in accordance with their unique needs.

• Document each patient visit/interaction in the electronic medical records system.

• Continuously expand knowledge and understanding of available community resources, services, and programs.

• Assist and provide referrals for services to community agencies as appropriate and motivate/teach patients to seek care.

• Assist the patient with understanding care plans and instructions; motivate the patient to be an active, engaged participant in their health.

• Support and educate patients in disease management and adherence to their care plan while decreasing dependency and promoting self-efficacy.

• Support and educate patients in medication management and adherence to their care plan.

• Coach the patient/family in effective management of their chronic health conditions and self-care.

• Provide up-to-date and appropriate general health and wellness education to patients.

• Provide support and notify the clinical team regarding any patient changes that may affect the established care plan.

• Coordinate and maintain food pantry operations, as applicable to assigned clinic location, including inventory management, recordkeeping, supply monitoring, and overall pantry maintenance.

• Assist patients with completing LSCC registration forms and applications.

• Other duties as assigned.

We ask our Community Health Workers to possess a minimum of:

• High School Diploma or GED

• Valid Texas driver's license

• Food Handler’s Certificate required upon hire or must be obtained within 10 days of hire

• Texas DSHS Community Health Worker (CHW) or Promotor(a) Certificate required or obtained within 12 months

The following experience/skills are preferred:

• Familiarity with local community and community resources

• Knowledge of medical terminology

• Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

• The ability to problem solve

• Organizational skills

• Attention to detail

• Team player personality

• Time management

Benefits

LSCC offers a competitive benefits package, including:

• Competitive salary;

• Medical, Dental, and Vision insurance;

• LSCC paid Life insurance;

• LSCC paid Short-Term and Long-Term Disability insurance;

• Paid Time Off; and

• 403b Employee Retirement Plan