Shinola Retail Seasonal Sales Associate - Grand Rapids Downtown

About the job

Seasonal Sales Associate

Who we are:

• Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last

• We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years

• What we promise : We deliver thoughtful craftsmanship, timeless design and spirited stories that inspire people to live well, with confidence, joy and in a style that is uniquely their own.

• What we make : Born in Detroit, Shinola makes beautiful, enduring handcrafted goods that are built to be lived in, worn out and well loved.

• What we stand for : Determination, Quality, Hospitality, Humility and Joy

What you'll do:

• Ensure consistent Shinola Guest Experience standards are met.

• Ensure Visual and Operational Standards are met.

• Greeting guests, answering phones, engaging guests daily.

• Gift Wrapping, as needed.

• Support the team during peak holiday months, November - January

• Occasionally support store events (in-store, offsite) outside of store posted operating hours.

• Keeping all areas of the store clean, presentable, and stocked.

• Processing shipments, packing orders and other operational requirements as needed.

• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.

• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within

• Availability to include either/and/or days, nights and weekends as needed for the business.

• Must be available to work during the weeks of Thanksgiving and Christmas

• Temporary position, could end on or before the seasonal holiday period end date depending on business needs, availability and/or labor hour needs.

Who you are:

• Passionate about helping others

• Has personal time management skills

• Good verbal communication skills

• Team player

• Curious, outgoing, positive and optimistic

• Flexible and adaptable to a high-change environment

• Confident, not afraid to insert yourself in new situations

• Must be 18+ yrs old

Seasonal Benefits:

• Employee discount in-store on most Shinola products

Employment Details:

• Employment Type : Seasonal (temporary)

• Employment Period : Begins October 25, 2026 - January 23, 2027, not to exceed 90 days of seasonal status employment

• Start dates may be anytime between October 25 to December 12, 2026

• Seasonal employment may conclude anytime within the seasonal employment period based on but not limited to, the needs of the business, scheduling availability, labor hours allowed, and your personal productivity.

• The last day allowed to work as a seasonal status will be January 23, 2027 for any seasonal employees, regardless of start date.

• Depending on store needs, potential opportunity for continued employment after the seasonal period ends.

• Compensation type : hourly

• Compensation :

• Starting at $15.00 per hour

Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.