Medical Assistant, Certified - ENT

About the job

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Certified Medical Assistant

Schedule Hours: Monday – Friday 8:00am-5:00pm

Department: ENT

Location: This position will travel to Brandon, Tampa & Wesley Chapel

Position Summary: Perform patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.

• Supports and demonstrates effective and professional communication with patients and family members.

• Works collaboratively with the administrative and operations staff.

• Gathers patient data through interviews and observation.

• Assists patients and families with preparation for examination.

• Assists the physician or APP during examination and procedures.

• Demonstrates competency in specific tasks and skills as defined by the practice.

• Provides routine treatments and administers approved medication types.

• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.

• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.

• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.

• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.

• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.

• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.

• Practices efficient use of supplies.

• Assists the business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education/Training

• High school graduate or equivalent.

• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Certified Medical Assistant in a patient care setting) required.

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification – and

• Maintains current certification or registration by one of the following agencies:

• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com)

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)

• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)

• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) , the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)

• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.