Overnight Supervisor

About the job

Property Description

The JW Marriott Reston Station is a sophisticated, full-service luxury hotel at the heart of Reston’s vibrant Station District, just outside Washington, D.C. With elevated accommodations, distinctive dining experiences, and a commitment to exceptional service, the hotel offers an exciting opportunity to build a career in a dynamic, growing destination. Whether you’re an experienced hospitality professional or looking to take the next step in your career, you’ll be part of a team creating memorable experiences and helping shape what’s next for this standout property.

Overview

Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem-solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.

Responsibilities:

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.

• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.

• Handle guest inquiries, requests, and complaints in a professional and timely manner.

• Monitor and ensure adherence to hotel policies and procedures during the night shift.

• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.

• Provide exceptional guest service, anticipating needs and exceeding expectations.

• Train and mentor night audit team members, providing guidance and support.

• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, apply now for the position of Night Audit Supervisor. Join our team and contribute to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry.

Qualifications

• High school diploma or equivalent; additional education in accounting or hospitality is a plus.

• 6+ months Front Desk experience.

• Previous experience in a night audit role or similar position is preferred.

• Strong attention to detail and excellent mathematical skills.

• Proficiency in hotel property management systems and accounting software.

• Excellent communication and interpersonal skills.

• Ability to work independently and make informed decisions.

• Leadership abilities and the ability to motivate and inspire a team.

• Strong problem-solving and decision-making skills.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage

• Dental & Vision Coverage

• 24/7 Teledoc service

• Free Maintenance Medications

• Pet Insurance

• Hotel Discounts

• Tuition Reimbursement

• Paid Time Off (vacation, sick, bereavement, and Holidays).

• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range
USD $25.00 - USD $25.00 /Hr.