Guest Service Agent - The Untitled Nashville Hotel at Bankers Alley, Tapestry Collection by Hilton

About the job

At The Untitled Nashville Hotel at Bankers Alley, Tapestry Collection by Hilton, there’s nothing ordinary about a guest experience—and there’s nothing ordinary about the people who create it.

Located in the heart of downtown Nashville, our 124-room hotel blends the character of a historic building with local art, creative design, and the unmistakable energy of Music City. Just steps from the action, guests come to The Untitled not just to stay, but to experience Nashville.

As a Full-Time Front Desk Agent, you’re at the center of it all. You’ll be the welcoming face guests remember, the local expert who helps them discover their Nashville, and the problem-solver who turns questions and challenges into memorable moments.

If you’re naturally outgoing, love connecting with people, thrive in a fast-paced environment, and know how to make someone feel genuinely welcomed, this is your stage.