Manager Arbitration

About the job

Leads and executes labor relations processes in partnership with CSX Transportation (CSXT) leaders, internal stakeholders, and labor organizations. Serves as a management advocate in written and oral arbitration proceedings and develops persuasive, well-supported positions in disputes involving the interpretation and application of collective bargaining agreements (CBAs), established precedent, and past practice. Anticipates business needs, identifies emerging risks, develops practical solutions, and provides strategic recommendations to management and labor representatives. Uses data, technology, and approved artificial intelligence (AI) tools to improve research, analysis, drafting, case preparation, and decision support while applying sound professional judgment and safeguarding confidential information. Drives business results through trusted partnerships with Senior Directors, Directors, Managers, and cross-functional leaders.