Director of Operations- Sacramento, CA

About the job

Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 
 
Job Summary
The Director of Operations is responsible for providing strategic leadership and oversight of all onsite operations to ensure exceptional resident experience and consistent delivery of high-quality hospitality services. This role partners closely with the General Manager to support Board relations, governance processes, and financial planning while driving operational excellence, team performance, and continuous improvement. The Director of Operations serves as a senior operational leader, accountable for service standards, compliance, and the overall effectiveness of property operations.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact. 
 
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.