Senior Director of Retail

About the job

About JETSET Pilates Franchising
At JETSET Pilates Franchising, we pioneer a unique franchise model in the fitness industry, offering Modern Pilates classes and a curated selection of fitness-related products. Our business model is centered on establishing a strong brand image, cultivating exceptional relationships with franchisees, and delivering outstanding client services. We operate in a dynamic, fast-paced startup environment where adaptability and innovation are crucial for success.
Position Overview
The Senior Director of Retail is the single accountable owner of JETSET's retail business, from product strategy and design direction through inventory, supply chain, and commercial results. Retail supplies every franchised studio with branded apparel, grip socks, accessories, recognition products, and opening inventory through our Shopify store, a third-party logistics (3PL) warehouse, and a network of manufacturers. As JETSET scales to over 300 studios by the end of 2027, this leader will grow retail revenue and margin across the network while making sure we buy the right products, in the right quantities, at the right time, without tying up excess capital in inventory.
Reporting directly to the VP, Marketing, this leader will partner closely with Finance & Accounting on inventory planning and capital allocation, with New Studio Openings on opening inventory, and with Franchise Operations on franchisee ordering and communication. They will lead the retail team and manage JETSET's warehouse and supplier relationships day to day.
This role is ideal for a retail leader who is equally comfortable shaping a product line, building a forecasting model, and getting on a call with a factory. They bring commercial instinct, data discipline, and a clear operating rhythm to a fast-growing program that has outgrown informal ordering.

Travel and Onsite Requirements
This is a hybrid role with significant on-site presence at the HQ office in Miami, FL, at least three days per week. 10% travel for vendor, warehouse, and studio visits as needed.
JETSET Pilates is an equal opportunity employer. We celebrate diversity and are committed to creating an inviting work environment for all team members.