Telecom Help Desk Lead
Turning Point Global Solutions · Rockville, Maryland
Posted Oct 9, 2026 · Verified open Oct 10, 2026
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About the Role
Turning Point Global Solutions is seeking an experienced Telecom Help Desk Lead to oversee a support team managing telecom orders and a Telecom Expense Management System (TEMS). The ideal candidate will lead a small support team, handle complex escalations, and report key performance metrics to management.
Location: Hybrid (Rockville, Maryland)
Employment Type: Full-Time
Clearance: Ability to qualify for a Public Trust Clearance