National Account Manager

About the job

• The National Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base.
• Develop and target regional accounts and prospects in conjunction with the Director of National Accounts to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography.
• Primary Responsibilities (Essential Functions):
• Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals
• Builds relationships with current customers while growing the revenue and profits through service changes and price increases.
• Communicates regulatory compliance issues to customers.
• Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers.
• Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group.
• Works as liaison between customers and accounts payable department for collection of receivables when requested.
• Assists with coordination and implementation of Regional and National account sales activities.
• Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition.
• Creates presentations for key sales customers and prospects.
• Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution.
• Completes territory routing plans, territory forecasts and customer business reviews.
• Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space.
• Provide management with information used to evaluate regional & national opportunities.
• Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers.
• Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations.
• Monitor and communicate sales performance against goals through approved performance metrics.
• This is a combined hunter and farmer sales position, managing a BOB while driving territory growth through new business prospects.
• Perform other reasonably related tasks as assigned by management.

• Bachelor’s Degree in Business or Sciences or Management,
• Minimum 3 years of demonstrated success in selling outsourced services to the retail or related industries
• Preferred Qualifications:
• Knowledge of RCRA, DOT, DEA regulatory environment preferred
• Demonstrates proficiency in Microsoft Word, Excel and PowerPoint, Salesforce
• Solid communication, problem-solving and leadership skills
• Self-directed with the ability to work on multiple projects with competing priorities and deadlines
• Experience in managing multiple accounts, or the equivalent in related work experience
• Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry
• Creative thinker with ability to consider “out of the box” solutions
• Physical and Mental Demands
• Must be able to regularly access and use general office equipment including phones, computers, copiers, etc.
• Must be able to work in a busy, often distracting work environment that is generally climate controlled
• Must be able to lift up to 20 pounds unassisted on an occasional basis
• Must be able to sit for long periods of time
• Must be able to stand or walk for long periods of time
• Must be able to travel extensively. Travel within the United States, Puerto Rico, Alaska and Hawaii (50% overnight travel would be typical, actual travel depending on account managed).

Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.