Medical Business Specialist - Physician Administration

About the job

• A Day in the Life
• As a Medical Business Specialist (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.
• You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner.

• You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.

• You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

• What’s Required - Specialist
• High school graduate or GED. Associate Degree Preferred

• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.

• Proficient in typing, Windows, and experience with multiple computer systems.

• What’s Required - Associate
• High school graduate or GED

• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

• Location: Remote - Must reside in the state of Michigan
• Hours: PRN or scheduled as needed, up to 16 hours per week, 8a-5p
• More Than Just Care, It’s Community
• Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
• If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
• Invested in You
• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings