Austin Showroom - Expression of Interest

About the job

• The roles:
• Client Advisor: host one-on-one consultations in person and online. Guide clients through design and customisation, prepare quotes and look after aftercare. Full-time and part-time roles available.
• Showroom Coordinator: keep the showroom running smoothly. Manage bookings, orders, stock, postage and aftercare, and support the team with day-to-day operations.
• Assistant Showroom Manager: lead the team alongside the Showroom Manager. Coach Client Advisors, run the daily roster and step in to lead the showroom when needed.
• Showroom Manager: lead the showroom. Build and develop your team, drive performance against targets and set the standard for an exceptional client experience.

• Hours we're looking for:
• Full-time: five days a week, including weekends, open to making your availability work!
• Part-time: two - four days a week, including Saturdays and/or Sundays.
• Weekend availability is essential for most roles. Tell us your preferred days when you apply.

• What we offer:
• A competitive base salary plus a monthly performance bonus
• A calm, appointment-only showroom, with no counter browsing or chasing foot traffic
• A supportive, collaborative team and clear paths to grow from Client Advisor into senior and leadership roles in a global business
• Generous staff discounts on our fine jewellery, plus discounts for friends and family
• An extra week of paid leave each year to volunteer for a charity close to your heart
• Sponsorship of a child in need for every team member who joins our family

What now:
As part of our process, we'll ask you to complete a short behavioural assessment. The link will come through by email after you register. There are no right or wrong answers. It simply helps us understand how you like to work and how you might fit with the team, so we encourage you to complete it!

#cullenjewellery

We're growing, and we want to hear from you. Over the coming months we'll be opening roles across our showrooms, from Client Advisors through to Showroom Managers. Rather than advertising each role separately, we'd love to hear from you, tell us which roles and hours suit you, and our Talent Acquisition team will reach out.
Our showrooms are different from traditional retail. They run by appointment only, so every client who walks through the door has booked time with us, often to choose an engagement ring, wedding bands or a milestone piece. Every role in the showroom contributes to making that moment meaningful and a moment they remember.