Manual Hardware Inside Sales

About the job

• Ben Wheeler, Texas | On-site | Full Time
• Build Relationships. Drive Sales. Get’er Done .
• Door Controls USA is looking for a motivated, customer-focused Inside Sales Representative to help drive sales growth for our manual door hardware products.
• This is a great opportunity for someone who enjoys connecting with customers, building relationships, identifying opportunities, and helping customers find the right hardware solutions. The ideal candidate is a self-starter who is comfortable with outbound sales and excited to grow their product knowledge.
• What You’ll Do
• Make outbound sales calls to new and existing customers to promote DCM closers, hinges, locks, pivots, exit devices, and accessories
• Identify and qualify new sales opportunities through proactive customer outreach
• Prepare, present, and follow up on quotes to generate and close sales
• Build strong customer relationships through regular communication and account management
• Develop a strong understanding of our product line to recommend hardware based on customer needs
• Work closely with Outside Sales Representatives to support key accounts and new business opportunities
• Maintain accurate records of customer interactions, calls, quotes, and opportunities in the CRM
• Participate in sales meetings and share feedback on customer needs, market trends, and competitor activity
• Partner with Marketing to support campaigns, product launches, and promotional efforts
• What You’ll Bring
• 2–4 years of inside sales or customer service experience, preferably in a manufacturing or industrial environment
• Experience with manual door hardware or related building products is preferred
• Proven success with outbound calling and business development is a plus
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong organization skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office and CRM software preferred
• High school diploma or GED
• Why Door Controls USA?
• Our mission is Opening Doors for Generations . We are a growing, family-owned company where people work hard, support one another, and continually look for better ways to serve our customers.
• Together We Thrive | Do What You Say | Do the Right Thing | Better Every Day | Get’er Done
• If you are ready to build customer relationships, grow sales, and become an expert in manual door hardware, we would love to meet you. Apply today.
• has context menu

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

• Benefits Package Offered for full-time employees:
• Medical
• Dental
• Vision
• Accidental Insurance
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield