Cafe Attendant - McGavock's Cafe/The Harpeth Hotel

About the job

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

The Harpeth Hotel in historic downtown Franklin is looking for Café Attendants to join our team in providing one-of-a-kind experiences for our guests! Our café attendants will prepare drinks and small plates for McGavock’s, our on-site full service breakfast and lunch restaurant.

McGavock's Coffee & Provisions is a beloved neighborhood cafe serving more than just breakfast and lunch, we provide a warm and welcoming spot for people to gather. Our cafe attendants provide the warmth and care that makes McGavock's the best in the community, and they have fun doing it! We are looking for individuals who are passionate about delivering exemplary service and a one-of-a kind experiences for our guests.

AM shifts only, up to 7 days a week, with shifts from 6:30am-2pm or 8am-3:30pm. Full-time & part-time hours available, along with schedule flexibility to help with school hours, family needs, additional jobs, and more. From $17-22 an hour. Free daily shift meals and beverages. We offer medical, dental, vision benefits and additional coverages for full-time team members.

POSITION PROFILE

Responsible for set-up, mixing of drinks, service and clean-up of coffee bar area while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization

• ESSENTIAL RESPONSIBILTIES
• Make and serve drinks to guests following established guidelines, procedures, and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete requisitions and supply lists.
• Ensure established pars are maintained.
• Perform all side work duties.
• Other duties as assigned

• REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
• High school education or equivalent education/experience.
• Three to Six months in a food and beverage services environment or establishment. Hotel experience preferred.
• Able to mix drinks correctly. Provide exceptional service to all guests.
• Able to multitask and handle all the equipment especially in a bar that uses modern technology. Must have manual coordination to punch buttons, grasp items in hand and to balance and carry trays loaded with food and beverage.
• Able to read, speak, and understand English. Communicate information and hotel services to management, staff, and guests.

• PHYSICAL DEMANDS
• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

• BENEFITS PACKAGE
• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

WHY MCGAVOCKS COFFEE BAR AND PROVISIONS

At McGavock’s Coffee Bar & Provisions, you get to be part of the best part of someone’s day. Set inside The Harpeth Hotel in the heart of Franklin, we welcome neighbors stopping in for their usual coffee, friends gathering over brunch, and travelers finding a place to slow down and feel at home. Every visit is an opportunity to offer a warm welcome and a genuine connection.

As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel rates around the world to discounted food and beverage items, we are made for those who love to travel as much as our guests.

At The Harpeth, we are dedicated to being open minded and implementing new ideas to assure a high level of productivity and professionalism. We do our best to encourage communication and listening to every team member equally. We are committed to you and your career advancement by providing you the opportunity to be successful through career growth and internal promotions.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!