Warehouse Associate

About the job

About Us
ToroAire is a leading HVAC manufacturer’s representative and solutions provider specializing in commercial kitchen ventilation, make-up air, and HVAC systems. As part of the Ambient Enterprises family of brands, we partner with top manufacturers to deliver engineered solutions for restaurants, institutional facilities, and commercial/industrial customers. Our team is known for technical expertise, strong customer relationships, and a hands-on, solution-oriented approach.

Job Description
This position is responsible for supporting daily warehouse operations, processing parts sales and customer orders, maintaining inventory accuracy, and providing timely, accurate service by responding to customer inquiries regarding parts, availability, pricing, and order fulfillment.

Responsibilities:

• Warehouse Operations:
• Receive and process incoming stock, ensuring accuracy and timely stocking of products.
• Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.
• Prepare shipments and ensure accurate documentation for outbound orders.
• Maintain a clean and organized warehouse environment for efficient operations.

• Sales Support:
• Assist the sales team with customer inquiries, product information, and order processing.
• Collaborate with customers to understand their needs and provide appropriate product recommendations.
• Prepare and follow up on sales quotations, ensuring accurate and timely responses.
• Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.
• Provide outstanding customer service to build and maintain strong customer relationships.

• Sales Reporting and Analysis:
• Assist in maintaining sales records, customer databases, and reports.
• Monitor sales metrics and generate periodic sales reports for management review.
• Identify sales trends and opportunities to drive business growth.

• Qualifications:
• High school diploma or equivalent; additional education or relevant certifications are a plus.
• Proven experience in a sales-oriented role, preferably in a similar industry.
• Strong customer service and interpersonal skills with the ability to build and maintain relationships.
• Excellent verbal and written communication skills.
• Proficient in using sales software, CRM systems, and MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Forklift operation certification (or willingness to obtain certification) is a plus.

• Why Join Us
• Opportunity to grow within a collaborative and supportive environment
• Competitive compensation and benefits package
• Exposure to cross-functional business operations and leadership
• Team-oriented culture focused on continuous improvement and development

Estimated compensation: $19.00–$24.00/hr

Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.