Sales Manager

About the job

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

The Sales Manager oversees and works with leadership personnel to coordinate the sales operations of one Groundworks-affiliated branch location in accordance with the standards of the organization. The Sales Manager, through their direct reports, guides all sales activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales, and profitability.

• Duties and Responsibilities
• Coordinates with the General Manager, Regional leadership and Chief Officers to develop operational goals for the business unit that also support the long-term goals of the company
• Develops a superior workforce that is well-trained, engaged and empowered to service customers effectively and efficiently
• Coordinates staffing, training, and performance evaluations of sales team
• Implements strategies that achieve the goals and objectives of the organization
• Leads field forecasting efforts, ensuring accurate and timely forecasts
• Inspects sales activity to ensure quality and quantity of sales meet company expectations
• Supervises and coordinates sales team activities including, but not limited to the sales of foundation repair, basement waterproofing and crawl space repair services
• Formulates and implements strategic plans to improve customer conversion ratios and department KPI's
• Resolved customer complaints regarding sales and service as needed
• Monitors customer preferences to determine focus of sales efforts
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• All other duties as assigned

• Qualifications
• 2 years of experience in comparable industry, leading and supervising sales efforts for service/solutions-based business
• Experience hiring, training, coaching and mentoring sales representatives
• Experience establishing KPI's and implementing strategic plans to improve metrics
• Experience reviewing operational records and reports to project sales and determine profitability

• Working Conditions
• Full-time position, typically office-based, with potential for hybrid work arrangements.
• Fast-paced and dynamic environment, often requiring immediate attention to sales activity.
• Collaborative setting, working closely with various internal departments and external partners .
• May require occasional extended hours to monitor and respond to online sales activity or manage urgent issues.

• What We Provide
• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture

The anticipated salary range is the expected hiring range for this role in Massachusetts is $89,185.24 - $111,481.55. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.