Referral Coordinator - Rheumatology

About the job

Job Description:
The Referral Specialist is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients. Join Our Team as a Referral Coordinator!

We are seeking an organized, experienced and compassionate Referral Coordinator to join our healthcare team at our new Northglenn Rheumatology Clinic. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!

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• Posting Specifics
• Entry Rate: $19.41 - $28.14 depending on experience
• Benefits Eligible: Yes, check them out here
• Shift Details: Full-time, 40 hours per week, Monday - Friday, 8:30am - 5:00pm
• Location: This is an on-site position at our new Northglenn Clinic located at 11900 Grant Street, Northglenn, CO 80233

Scope

1.Obtains referral request from physician.
2. Ensures patients have been cleared for specialty service office visits. Resolves pre- certification, registration and case-related concerns prior to a patient's appointment. Verifies insurance coverage or lack thereof for patient. Obtains authorizations if needed from insurance coverage.
3. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
4. Completes referral paperwork, including copies, and fax to medical office.
5. Contacts patient regarding referral information and give name, location, telephone number of specialist.
6. Returns referral to physician for signature of completion.
7. Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
8. Covers PSR position as needed.
9. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
10. Performs other duties as assigned.

• Minimum Qualifications:
• High school diploma or equivalent is required
• One (1) year front office or revenue cycle experience in a health care organization is required

Preferred Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
2. Demonstrate understanding of health insurance and medical costs.
3. Excellent customer service skills, in person and via telephone.
4. Strong communication skills.
5. Excellent organizational skills.
6. Proficient computer skills.
7. A team player who handles multiple projects simultaneously in a fast paced environment.
8. Contributes to a positive work environment that is supportive of PSR associates, other colleagues, and patients needs.

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment.
• Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

Location:
Northglenn Healthcare Pavilion
Work City:
Northglenn
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.41 - $28.14
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.