Engagement Manager

About the job

Engagement Manager (Implementation Project Manager)

Position Overview:

The Engagement Manager (Implementation Project Manager) sits within the Intapp Client Services team and owns end-to-end delivery of enterprise SaaS implementations for Intapp clients. The Engagement Manager runs projects against budget, timeline, scope, and quality commitments; coordinates internal resources and third-party vendors; manages stakeholder relationships and steering committees; and closes projects out cleanly.

What You Will Do:

• Execute a global delivery model, driving complex projects from start to finish and managing budget, timelines, scope, and quality goals against an agreed contract.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects, and define clear deliverables, roles, and responsibilities for all team members while providing strong team leadership.
• Track and analyze project scope, schedule, and budget performance, proactively reporting on current or potential blockers, risks, overflows, and deficits, and gaining agreement on recommended improvements and mitigations.
• Escalate projects to management and key internal stakeholders as needed, ensuring proactive communication plans, and deliver highly successful, referenceable implementations by building solid stakeholder relationships and proactively managing project health indicators.
• Apply a disciplined approach to process framework and data quality goals, ensuring organized project documentation internally and with the client, and close out projects at completion, passing deliverables and documentation to operations.

What You Will Need:

• 5+ years of experience in a Project Manager/Engagement Manager role, ideally working with enterprise cloud software and complex integrations.
• Successful budget management and forecasting experience, with a fundamental understanding of cloud software delivery and associated integrations, and a curiosity to learn.
• A management style that exhibits high energy, efficiency, collaboration, candor, openness, and results orientation, with the ability to work well in large, diverse, virtual matrixed teams and to work under pressure and diffuse conflict without confrontation.
• Experience with project management practices and tools to create, manage, and track project performance, plus proficiency with the MS Office toolset.
• Excellent client-facing, internal, written, and verbal communication skills; strong attention to detail with analytical, problem-solving, organizational, and multitasking skills.
• Experience in the legal, financial, or professional services sectors is a plus.

What You Will Gain:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities. We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/ . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.