RN Pediatric Services Supervisor | Outpatient Clinics

About the job

Lead the Teams Behind Exceptional Pediatric Specialty Care Across Montana!

 Our Mission : Quality, compassionate care for all.
Our Vision : Reimagine health care through connection, service and innovation.
Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.


 Logan Health is seeking an experienced RN to supervise our Outpatient Pediatric Specialty Clinics in Montana!

Are you a nursing leader who's passionate about pediatric care? In this visible and rewarding role, you'll oversee our clinical team of Registered Nurses and Medical Assistants at our six pediatric specialty clinics in Montana.

You'll be at the heart of how our clinics run, leading and mentoring staff, optimizing day-to-day workflows, and partnering with leadership on strategic planning and program development. From quality improvement initiatives to clinical process and laboratory processing oversight, you'll have a direct hand in ensuring our pediatric patients receive exceptional specialty medical care.

Travel and location details:
This unique role will be based in Kalispell, MT, in our Children's Specialty Clinic at 202 Conway Drive. Here you'll visit and support our three Kalispell clinics: Children's Specialty, Peds Hematology/Oncology, and Peds Cardiology within our Heart and Vascular Clinic. In addition, you will also travel approximately 1-2 days a week on a rotating basis to our outreach pediatric specialty clinics in Missoula, Helena, Great Falls, and occasionally Bozeman. (Travel accommodations such as car rental and/or air travel are arranged and paid for by Logan Health).

• What we offer you!
• Competitive compensation and affordable health benefits
• 401(k) with generous immediate employer match - 6% employer match on your first 3% of your contributions!
• Logan Health Fitness Center membership discount
• Tuition Reimbursement Program
• Employer paid life insurance
• The chance to be part of a organization committed person-centered care and supporting the health of it's communities.
• and more!

If you thrive in a role where no two days look the same and you love building strong teams that support Montana's pediatric patients, we'd love to hear from you!

• Qualifications:
• Current Montana RN license or a multi state compact license with authorization to practice nursing within the state of Montana, required.
• Minimum of one (1) years’ leadership experience required.
• Minimum of two (2) years’ experience in a clinical setting required.
• Pediatric experience is highly preferred.
• Clinic experience desired, but not will consider applicants without this
• RQI Provider (BLS) within seven (7) days of hire/transfer or before independent patient care, whichever comes first, required.
• Strong business financial skills. Demonstrated financial and budgetary experience. Knowledge of government and reimbursement regulations, requirements, and HIPAA guidelines.
• Proven ability to take initiative, exercise independent judgment, and proactively problem-solve. Experience maintaining harmonious working relationships and addressing complex and sensitive issues.
• Knowledge of health care administration and continuum of care.
• Advanced knowledge of computer systems including Excel required. Experience in medical software and applications preferred. Possess ability to learn other software as needed.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

• Job Specific Duties:
• Supervises the day-to-day operating needs of the assigned area(s) including, but not limited to; patient services, assigned practice operations, staff concerns, facilities maintenance, compliance, process improvement, marketing, physician practice coordination/support, and financial functions.
• Ensures optimum patient care services from initial contact to close of services. Works with leadership to respond to patient concerns, fosters an environment of immediate service recovery and transparency for patient billing, questions and issues. Drives culture to improve patient experience, service and access.
• Establishes processes in collaboration with leadership to ensure all assigned staff are properly trained for positions and develops cross training opportunities as warranted. Maintains up to date documentation of staff training and annual skills assessments. Ensures all continuing and required organizational education is up to date for assigned employees. Holds monthly staff meetings in collaboration with leadership, which allows for addressing issues, transition of care and continuum of care issues involving staff in seeking solutions for problems, and provides information regarding organizational issues.
• Provides input into the budget process for the practice and is responsible for ensuring that the assigned area(s) budget projections are reasonable and defensible. Operates within the context of the established budget. Maximizes opportunities to meet and exceed budget guidelines. Monitors, provides statistical reporting and implements changes necessary to comply with budget, maximizes revenues, productivity and efficiencies and contain expenses. Develops clear goals to address variances to the budget.
• Works closely with the finance department and revenue cycle to support the timely, accurate documentation and response to revenue cycle requests.
• Monitors and ensures compliance with all required legal requirements and governmental reporting regulations and accreditation requirements as appropriate to assigned area(s). Directs preparation of information requested and monitors for exposure.
• Works collaboratively with leadership to support the activities and needs of the assigned area(s) by providing appropriate resources, scheduling, recruiting, compensation and adherence to contractual obligations. Ensures that schedules are maintained and in alignment with contractual obligations of the providers.
• Ensures all business functions are operative and all processes and procedures are effectively and efficiently in place and are aligned with LH policies and procedures. Enthusiastically embraces change. Reviews processes and makes recommendations for improvement. Creates goals in collaboration with assigned leadership for operations and ensures these goals are in line with organizational goals.
• Maintains clinical skills and competencies in an effort to support staff provide just-in time training, and education.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Shift:
Day Shift - 8 Hours (United States of America)

Schedule: Full-time, 40 hours per week, day shift
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

• If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.