Event Registration & Technology Consultant

About the job

POSITION TITLE: Event Registration & Technology Consultant
LOCATION: Alpharetta, GA
EMPLOYMENT TYPE: Full-Time - Exempt

Join Us on a Purpose-Driven Mission to Make a Difference in the World.
It’s all about the gospel!

At the North American Mission Board (NAMB), we’re more than a nonprofit organization — we’re a family united by faith, equipping individuals and churches to share the hope of the gospel of Jesus Christ. Across North America, millions have yet to hear this good news. Through partnerships with local churches, NAMB plants new churches in unreached neighborhoods throughout the United States, Canada and Puerto Rico bringing light, love, and lasting change. NAMB is funded by the Southern Baptist Convention. Since 2010, Southern Baptists have planted over 10,000 churches transforming communities for eternity.

Our compassion ministry meets physical and spiritual needs through disaster relief and support for vulnerable communities — all in Jesus’ name. We believe every believer and church has a role in God’s story, and we’re here to walk alongside you as you discover your role in making a difference in the world.

At NAMB, you’ll find not just a place to serve, but a place to belong, grow, and be part of a mission that matters for eternity. Working at NAMB is a calling, not just a job.

About the position
This position supports the Events Team with a primary focus on event registration systems and event logistics, and is cross-trained to provide backup support for digital signage systems and online meeting/virtual event platforms.

• Event Registration Management
• Serve as a primary administrator of NAMB's event registration platform ( Accelevents ), managing event builds, registration workflows, ticketing, and reporting.
• Manage relationships with Accelevents -related contractors and vendors, coordinating deliverables, timelines, and troubleshooting.
• Configure and test registration sites, forms, confirmation communications, and payment processing for each event.
• Train and support ministry partners and internal staff on the use of the registration platform.
• Monitor registration data, generate reports, and provide analytics to ministry partners and leadership.
• Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed.
• Continuously evaluate and recommend improvements to registration processes and platform configuration.

• Digital Signage and Virtual Platform Support (Cross-Trained Backup)
• Primary ownership of building digital signage systems and virtual/online meeting platforms sits with the Event & Meeting Technology Manager. This position is cross-trained to provide backup coverage in those areas, not to lead them.
• Cross-trained to provide backup support for building digital signage systems (including but not limited to 22Miles, Extron Systems, and related displays throughout the building) when the Event & Meeting Technology Manager is unavailable.
• Cross-trained to provide backup support for online meeting and virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, and similar), including basic setup and troubleshooting.
• Assist with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager.
• Communicate and coordinate with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage of event technology.

• Webinar Administrator
• Sets up, schedules, and manages webinars and virtual events across the organization's online meeting platforms, including configuring registration, testing links, and troubleshooting technical issues before and during live sessions.
• Provides audio visual and platform support to presenters and attendees, monitoring chat, Q&A, and connectivity throughout each webinar to ensure a smooth experience.
• Compiles post-webinar reports on attendance, engagement, and technical issues, and maintains recordings and materials for future reference.

• Event Production and Technical Operations
• Lead setup, operation, and teardown of audio, video, lighting, and production technology
• Support live streaming, hybrid event technology, and multimedia presentations
• Test, troubleshoot, and resolve technical issues in real time
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• Education and Experience
• Bachelor's degree or equivalent, preferably with a concentration in business, marketing, hospitality event management, or ministry.Two to four years of experience with event registration platforms (Accelevents or similar) and event logistics preferred.Preferable experience working in a church, similar ministry environment, or professional event production setting with exposure to faith-based events.

• Why NAMB?
• Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. As a member of the NAMB staff, this is your calling – a chance to actively live out your faith in Jesus Christ every day in every conversation!
• We offer:
• Excellent retirement plans to secure your future!
• Generous paid time off, paid holidays, and flexible hybrid work arrangements!
• Medical, dental, vision, and life insurance coverage for you and your family.
• Disability insurance for peace of mind.
• Opportunities to grow professionally and be part of a dynamic faith-based community.

Come Join Us and become a part of something meaningful extending the Love of Christ to the world. Apply today and help us support our NAMB leaders on the frontlines who serve others generously with faith, hope and love!