Payment Processing Clerk

About the job

It's fun to work in a company where people truly BELIEVE in what they're doing!
Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, inclusion, integrity, financial stewardship, leadership, and care.

The Cash Poster, Payment Processing Clerk, is responsible for posting all payment receipts for collection of funds for services provided for residents, patients, and consumers for life plan communities, private payer and third party payer sources, and for home health, hospice, and other community-based services for all payer types in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

• Payment Posting - 10%
• Post receipt of cash, check or electronic funds payments into designated software.
• Ensure that payment is applied accurately to the applicable operational site and to the applicable resident, patient or consumer based on supporting documentation received.
• If supporting documentation is not sufficient to clearly identify the appropriate account, apply to designated accounts receivable clearing account and document clarity issue to enable the Accounts Receivable Coordinator to research and resolve.
• Ensure that posted payments match those that are documented on the cash receipts daily intake log.

• Financial Management and Other Support - 10%
• Post accounts receivable write-offs and certain other types of revenue or receivable balance adjustments based on supervisory/manager approved supporting documentation.
• Identify and notify supervisor/manager of other potential issues that may indicate the need to make revenue, receivable, payer, or rate corrections to ensure that revenue and receivables are recorded accurately and timely.
• Communicate collaboratively with the account receivable coordinators and/or corporate accountants to resolve any cash application or cash reconciliation matters.
• Communicate with sites to request needed information or action pertaining to making deposits to the bank for funds received at the site, or to resolve any cash posting reconciliation matters.
• Identify and offer suggestions pertaining to process improvements.
• Participate in recurring team meetings and trainings. Assist and/or be present for site personnel trainings as requested.
• Prepares other special reports and performs other tasks or projects as requested and/or required.

All other duties as assigned.

Qualifications

• Education
• High school diploma or equivalent required.
• Associate degree in a related field preferred; accounting coursework or concentration desired.

• Experience
• Experience posting cash, check, or electronic funds receipts preferred.
• Experience with healthcare billing, collections, and funds receipts posting preferred.
• Experience with accounts receivables analytics preferred.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

• Other Qualifications
• Must be able to read, write, speak, and understand the English language

• Working Conditions and Special Requirements
• Sitting - Up to 8 hours/day
• Standing - Up to 2 hours/day
• Walking - Up to 2 hours/day
• Lifting, transferring, pushing or pulling equipment/supplies - Up to 25 pounds
• Work weekends, evenings, and holidays - As needed for coverage
• Risk Category for Exposure to Bloodborne Diseases - III