Senior Operations Manager

About the job

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

• Essential Duties and Responsibilities:
• Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
• Implement strategies to optimize efficiency, reduce costs, and improve service levels.
• Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
• Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
• Ensure compliance with health, safety, and regulatory standards across all operational areas.
• Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
• Manage budgets and allocate resources effectively to meet operational targets.
• Lead initiatives related to automation, technology implementation, and process standardization.

• Qualifications and Educational Requirements:
• Bachelor’s degree in Business, Supply Chain Management, Operations, or a related field; Master’s degree preferred.
• 7+ years of experience in operations management, with at least 3 years in a senior leadership role.
• Strong knowledge of warehouse and distribution center processes and best practices.
• Proven leadership skills with experience managing large teams in a fast-paced environment.
• Excellent problem-solving, communication, and project management abilities.
• Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
• Bilingual (English/Spanish) a plus.