OnSite Specialist - Tulsa, OK

About the job

• Essential duties & responsibilities:
• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)

• Education & special trainings:
• ​​ ​​ ​High School Diploma or equivalent required.
• ​Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
• ​Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal​
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• Qualifications & experience:
• ​​​Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
• ​Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• ​The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
• ​The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• ​The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.
• ​The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.
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• Physical & mental requirements:
• ​​​​​​​ Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
• ​Ability to remain standing and/or walking for an extended period of time.
• ​Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• ​Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• ​Excellent analytical skills.
• ​Excellent interpersonal skills.
• ​Excellent equipment problem-solving skills.
• ​Excellent time management skills with ability to use independent judgment and critical thinking effectively.
• ​Must be able to explain and generate detailed guidelines and procedures.​​ ​ ​​
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• Scope of Work Summary (Operating Room Support) :
• The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

Core Responsibilities:

• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.

• Confirm equipment functionality and image routing prior to each procedure.

• Adjust camera, monitor, and device settings intraoperatively.

• Provide immediate troubleshooting of endoscopy and integration systems.

• Manage post-procedure breakdown and staging of all Stryker equipment.

• Clean/disinfect towers and components, restock consumables, and perform basic maintenance.

• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.

• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Qualifications:

• Experience in OR technical support or surgical services.

• Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).

• Excellent communication and troubleshooting skills.

• United States of America Pay Ranges:
• USN : $21.58 - $29.20 USD Hourly

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